Other Experiences

Deputy World Centre Manager: Operations

Aug 2011 – July 2016

Sangam World Centre, Pune, India

• Supported the Guest Services Team 
  • Ensured guest emails were replied to, bookings were confirmed, forwarded emails to correct individuals, ensured that gaps in bookings were promoted via social media, created and ensured that post-event communication was sent to all guests after their stay
• Responsible for scheduling all Centre meetings, ensured logistics were in place, agendas set and notes taken
• Served as Duty Manager regularly; responded and led on emergencies, guest questions and any other situations that arose
• Supported volunteer recruitment, hiring and on-boarding processes
  • Worked closely with the programme team to promote volunteer opportunities, supported and participated in Skype candidate interviews, part of the selection team, responsible for communicating all on-boarding processes, ensured all new volunteers received paperwork and returned signed contracts, ensured that travel plans were in place and that reimbursements and paperwork were in place for the accounting team 
• Strengthened operational and program relationships by regularly visiting contractors’ offices, businesses and program sites throughout the city 
• Responsible for Centre finances 
  • Oversaw daily financial transactions, ensured monthly accounts were sent to headquarters on time, monitored monthly management accounts, created and complied quarterly finance reports and budget re-forecast models, supported the World Centre Manager in creating triennium budgets 
• Worked closely with the World Centre Manager to ensure that the Centre was operating effectively and provided the best possible experience to guests and volunteers

Community Relations Intern

Apr 2018 – Jul 2018

Sangam World Centre, Pune, India

• Supported the Community Relations Manager and Programme Manager by assisting with Community Programme participant selection, grant reporting, event planning and external email communication 
• Created a Partnership Impact tracker to log Sangam’s actions and visits with 15 local non-profits that was used for grant applications and long term evaluation of impact 

United States Peace Corps Volunteer

Feb 2008 – Apr 2010

Siachitema Mission, Southern Province, Zambia

• Supported the operations of the local zonal clinic
  • Planned and implemented maternal health sessions, participated in HIV testing to support those getting tested for the first time, transcribed patient records into the district health log, sorted and distributed medication with nurses and talked with and learned from clients
• Supported two community schools in classroom management techniques and reinforced learning by conducting unannounced school visits

Qualifications

200 Hour Yoga Teacher Training

Aug 2020

• Kosha Yoga School
  • Sioux Falls, South Dakota, USA

Bachelor of Science in Sociology

May 2007

• South Dakota State University
  • Brookings, South Dakota, USA